License Update Program & End of Life Policy

For FairCom servers that are licensed on a perpetual basis, we offer a yearly License Update Program that ensures each server can easily be upgraded or cross-graded, has access to the server updates from our latest major release, including both fixes and new features available and makes you eligible for other FairCom services like Support.

Servers that are older than one major version prior to the currently shipping major version have reached their end-of-life. For example, V11.x and prior would have reached end-of-life with the release of V13.x. FairCom will not issue any fixes or patches to software versions that have reached end-of-life. Note that any signed agreements in effect between FairCom and the customer supersede the policies in the below referenced document.